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Support

Support

Get help with Vector Coach, subscriptions, account access, Health sync, or coach behavior.

Best way to contact support

If you can open the app, use Settings, Support. In-app support attaches useful context such as your signed-in account, app version, device model, and issue category.

If you cannot access the app, use the support contact listed on Vector Coach's App Store page.

Medical concerns

Vector Coach is for general wellness and fitness coaching only. It is not a medical device and does not provide medical advice, diagnosis, or treatment. Contact a qualified healthcare professional or emergency services for medical concerns.

Useful details to include

  • The screen where the issue happened.
  • Whether you are signed in.
  • Whether Apple Health permissions are enabled.
  • Whether the issue affects check-ins, coach chat, widgets, subscriptions, or account deletion.
  • Any error message you saw.

Common support links

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Vector Coach

AI fitness coaching built around HealthKit context, daily check-ins, and long-term memory.

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Vector Coach is operated by Tinker Crab LLC. Last updated August 9, 2026.